Get answers to all your questions about our services and facilities at Rachel's Doggy Lodge.
Absolutely! We encourage visits as it’s crucial for both parties—the dog and our team—to feel comfortable and familiar with each other before starting our services. Please note that viewings are by appointment only during mornings from Monday to Saturday. Give us a call to schedule your visit.
While we strive to provide a safe environment, accidents can occur. Our team is trained to handle such situations promptly and efficiently. We keep your emergency contact information and vet details on hand, ensuring that your pet receives necessary medical attention without delay.
Our facility is designed with high-security measures, including steel fences and 7ft gates that are regularly inspected. Dogs generally enjoy the company and rarely attempt to escape, but we like to be informed if your dog has a history of escaping as our environment might not be suitable.
Dogs at our lodge benefit from plenty of exercise, which is essential for their physical and mental health. Our open spaces are perfect for running and playing, ensuring your dog is well-exercised and happy.
We provide treats and dry biscuits primarily as rewards. For logistical reasons, we do not provide full meals except for puppies under six months old who require three meals a day.
We can try to accommodate nervous dogs by slowly introducing them to the environment and other dogs. However, dogs that show regular aggression towards other dogs or people may not be suitable for our setting.
Yes, we have various areas tailored to different dog temperaments and needs, ensuring that each dog can find a comfortable spot. Our staff is trained to monitor and address any signs of discomfort or unhappiness.
We do offer personalised training and behavior modification services. If you have specific concerns or goals, discuss them with us, and we’ll tailor a plan to suit your dog’s needs.
Your dog will likely appear happy and tired from a fun day out. We ensure that all dogs are dry and clean before pickup. If your dog gets particularly dirty, we can arrange a quick clean-up with our onsite grooming services.
Excellent facilities and terrific value Staff were professional and very friendly highly recommended My dog Bella was well looked after.
Very happy with the service our dogs were very sleepy and didn't seem worried at all.
What an amazing idea. Nothing like this i've seen or heard of in Essex, just what i need for the occasional day when i don't want to leave Oscar alone. Will be a regular.
Great for my shift work. Hate leaving Bubbles but now I have you guys i'll be booking her in a lot. Perfect for her to run wild and play with other doggies.
Excellent service as always. I can see in my rear view mirror as I leave Ben enjoying himself and stretching his legs in the field with his friends! Thank you.
The Doggy lodge is absolutely brilliant. Our Jack loves it there and is looked after so well. He also has so much fun. Thank you all x
Our little dogs tail wags harder when we mention doggy day care! She loves every minute of it! We don't hear a peep from her all evening! First class service every time!
Thank you for always taking such good care of Loki Leah and our newest member Ally they always have the best of times when they are with you.